Privacy Policy

This Privacy Policy aims to inform you how www.thehempstudio.in (the “Site”, “we”, “our” or “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the site.

We are committed to protecting your “Personal Information” collected by us or provided by you. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information.

By accepting our Privacy Policy, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

Personal Information we Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We do not collect any payment related info when you place an order, when checking out the user is redirected to the payment gateway and all information you provide goes to them directly. The payment gateway we use is PCI-DSS Compliant and ensures complete security for your information. In case of further queries, you may contact them directly.

How do we use Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (arranging for shipping and providing you with invoices and/or order confirmations), keeping you logged in for an extended period and allowing you to checkout faster should you choose to buy with us again. Additionally, we use this Order Information to:

 

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • Provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your Personal Information

We do not sell or lend any Personal Information to third-parties for their personal usage.

We share your Personal Information only with third parties which help us fulfil your order like courier agencies, and to promote our products and services via email marketing providers.

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. To opt out of any marketing communications you may click on the “Unsubscribe” link on the email. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

Minors

The Site is not intended for individuals under the age of 13. If you are a parent or guardian and are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Do not track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@thehempstudio.in.